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Reviews
Elite Climate Control
19811 Carlisle Road, Apple Valley
5.0 41 reviews
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John Sundquist ★★★★★ 11 months ago
I called and spoke with Tony at Elite Climate Control about replacing my 40 year old rooftop HVAC system. He made an appointment with me for the following day. He and his technician Nick were on time, very friendly, and very knowledgeable. … More He asked me about my current heating and cooling efficiency and recommended a slightly larger unit that would better suit my family's needs. He knows his stuff - it was the perfect choice. Tony gave me an estimate the same day, it was very reasonable and below the other quotes I received. I was surprised that once I gave the OK he was able to perform the installation only 2 days later. 2 days?? WOW, that's fast! The day of the installation, Tony and his technicians, Nick and Josh were on time and began preparing everything for the crane that was to arrive a few hours later. Tony, Nick, and Josh had everything ready to place the new unit when the crane arrived. These guys worked like a well oiled machine throughout the whole installation process. The installation was completed in one day and the unit works perfectly. Tony and his crew did a terrific job and I highly recommend them for any of your AC / heating needs. Next up is a new roof. -
Andrea Kershaw ★★★★★ 7 months ago
Nick and his crew were excellent installers. Tony is awesome to work with. We called for a new AC installation and they were able to install an entire new unit within days of our call. They installed the new unit in half a day. We highly … More recommend using ECC! Thank you guys.
Customer satisfaction is our highest priority. Here is some feedback on our service from our past and continuing customers
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Our AC failed on Sept.2,2022 just before the labor weekend. I called my home warranty and the scheduled a contractor to come out on Tuesday,... read moreOur AC failed on Sept.2,2022 just before the labor weekend. I called my home warranty and the scheduled a contractor to come out on Tuesday, the day after Labor Day. They shall remain nameless but they arrived nearly 2 hours late at 4:45p.m. They told me that my AC unit was too far gone and had to be replaced. I later found out that they told my home warranty that it needed to have a leak test performed. They then scheduled an appointment for me 8 days later. I found this to be unacceptable, especially since my wife and I are both 75 years of age. They did NOT care. It got much worse from here, but I won't go into those details. I then looked for another contractor on my own. To my GOOD FORTUNE I found ELITE CLIMATE CONTROL and spoke with Tony, the owner of the company. I was able to get my home warranty company to contact Tony at ELITE CLIMATE CONTROL. After Tony inspected my system he found out that the outside AC unit and the coil in the attic both needed to be replaced. Tony then sent my home warranty company the detailed estimate that they requested. It was approved that same day (Tuesday, Sept. 20th) and Tony had his company, ELITE CLIMATE CONTROL perform the work on Thursday, Sept. 22 to my delight. My wife and I are EXTREMELY happy and I can honestly say that our system is working better than ever. I HIGHLY recommend Tony and his company ELITE CLIMATE CONTROL for ALL heating and AC issues. They are the BEST !!!!!! read less
Paul B.9/22/2022Tony and Nick came right away the day I needed my AC checked. It wasn't working for 4 days. In the past, I was... read moreTony and Nick came right away the day I needed my AC checked. It wasn't working for 4 days. In the past, I was told by so called 'experts' that I needed to change my condensing unit. Tony, being the honest person that he is, after inspection, said that I only need my motor changed which he did. Charged me a very reasonable price. I saved thousands! Then I had a split type AC installed in my office. Called Tony and in 1 day, I had a very nice, brand new working unit. He has staff that are so efficient, respectful and hard working. Kudos to Josh, Jim and Nick. These people know their job. If you want to be confident in the work performed for you, try Elite Climate Control! I'd give them a '10' if I could. read less
Maurine W.9/15/2022Nick came out to my property today and did an amazing job. He was so helpful and very informative. We had no air for... read moreNick came out to my property today and did an amazing job. He was so helpful and very informative. We had no air for a few nights with 85 degree temperatures in the house. He came to our house within a couple of hours of getting the call and got our unit fixed. We are so relieved to have air and we're happy with the job that he did. He had excellent customer service and plenty of experience. Thank you Nick and Elite Climate Control! read less
Jasmine S.9/08/2022On August 31, 2022 our air conditioning came to a complete stop. My fiancé searched on Yelp to find someone to come out and give... read moreOn August 31, 2022 our air conditioning came to a complete stop. My fiancé searched on Yelp to find someone to come out and give us an estimate. Upon doing some phone calls he came across Elite Climate Control. Tony took his call and explained that he would come out and provide a free estimate. Tony was prompt and polite no hidden costs and no salesman attitude. Tony was fast to diagnose the issue and made phone calls to find our compressor, as it had stopped working. This was one of the hottest weeks of summer, and having a toddler and puppy, we could not wait for a compressor to be delivered. Tony was able to find us a great deal and next day pick up. My fiancé drove to pick up the compressor due to us not wanting to wait for a delivery date. Tony did the installment on September 01, 2022. Tony stood by his word and serviced our home after hours with fast expertise service. We would highly recommend and will continue to use this business for any future occurrences. read less
Jacque A.9/08/2022SIX STAR REVIEW, Once I told Nick what was happening, he knew right where to look and repair! Outstanding Expertise and service! Well done.
Daniel D.9/06/2022My AC stopped working in the middle of a heatwave. Tony responded to me in less than 15 minutes to schedule an appointment. He was... read moreMy AC stopped working in the middle of a heatwave. Tony responded to me in less than 15 minutes to schedule an appointment. He was very professional and very informative. Nick and Jim came out to install a new unit and were quick, efficient and very professional. I'll never go anywhere else. Thank you so much! read less
Margaret R.9/03/2022 -
If I could give ten stars, I would. My air conditioner broke and I called desperately around for help. When I called Elite Climate Control,... read moreIf I could give ten stars, I would. My air conditioner broke and I called desperately around for help. When I called Elite Climate Control, Tony answered and, though he was already booked, he helped me through troubleshooting the problems. He even stayed on the phone with me as I tried different things to get it working. I never had any technician of any kind do anything like that - he didn't care about snagging a job, he cared about helping me find the problem. Given this first interaction, I knew this was the person and the company I needed for my job. Tony have so many options and ideas, and I feel good about the choices I made for my home. I've had a number of HVAC interactions in the last 10 years, literally no other company compares in integrity and expertise. Tony and his company is clearly the best of our region, if not the best of his industry entirely. read less
Julia W.9/01/2022So let me start by saying...I will not call ANY OTHER A/C company for my future A/C needs. Not only did Tony, the... read moreSo let me start by saying...I will not call ANY OTHER A/C company for my future A/C needs. Not only did Tony, the owner, answer the business phone himself, which is phenomenal in this day and age,...... he was at my house within 3 hours that same day !!! He was very educated in his field, and saved me from doing a repair (that was recommended by another A/C company), that didn't really need to be done!! I spent a quarter of what I would have spent with another A/C company!! THEN, I asked him about another "fix", that he did...at no charge! I was truly shocked! It is so hard to find competent, and honest people these days! I guarantee you, Tony is a "breath of fresh air"!!! I highly recommend Elite Climate Control for your A/C issues!!! read less
Sherri M.8/15/2022Nick and his crew were excellent installers. Tony is awesome to work with. We called for a new AC installation and they were able to... read moreNick and his crew were excellent installers. Tony is awesome to work with. We called for a new AC installation and they were able to install an entire new unit within days of our call. They installed the new unit in half a day. We highly recommend using ECC! Thank you guys. read less
Andrea L.8/06/2022My AC went out and these guys showed up the very next day to save my family from this heat! The owner Tony was very... read moreMy AC went out and these guys showed up the very next day to save my family from this heat! The owner Tony was very transparent and honest. Chris and Josh took care of the new install very efficiently and they went above and beyond to make sure my new unit was working well! These guys are truly ELITE read less
Christian G.7/27/2022Tony and the crew came and replaced my very old A/C and heating system and they did an exceptional job ! They were kind and... read moreTony and the crew came and replaced my very old A/C and heating system and they did an exceptional job ! They were kind and knowledgeable and made sure to explain everything to me. They worked as a team and got the job done efficiently. Extremely satisfied with their job! read less
Calie C.7/16/2022I have had Tony the owner come out 2x now . Once few years ago and also today . Each time they have come out... read moreI have had Tony the owner come out 2x now . Once few years ago and also today . Each time they have come out have been a great experience very honest and quick had me up and running with in 20 min.
You will not Go wrong with this company , i will have them out again when and if i have any issues thanks Tony! read lessD C.7/14/2022
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